Shipping policy

Effective Date: 12/05/2026

Thank you for shopping with Shopvanta. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during sales, promotional periods, holidays, or periods of unusually high order volume.

2. Shipping & Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Remote or difficult-to-service locations may require additional delivery time.

The delivery timeline is an estimate and is not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Product size or weight
  • Shipping method
  • Promotional offers

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Building number
  • Street/locality
  • City
  • State
  • PIN code
  • Valid mobile number

Shopvanta will not be responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or shipping update after the order has been dispatched.

Tracking information may take some time to become active after dispatch.

6. Delayed Delivery

Delivery may be delayed because of:

  • Courier or logistics issues
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation disruptions
  • Incorrect address information
  • Remote delivery locations
  • High order volumes
  • Other circumstances beyond our reasonable control

If an order is delayed, please contact our customer-support team with your order details.

7. Failed Delivery

If a courier is unable to deliver an order because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, the order may be returned to the sender.

Any applicable re-shipping arrangements or charges will be communicated to the customer.

8. Damaged Package

If your package appears visibly damaged at the time of delivery, please document the condition of the package and contact Shopvanta as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

9. International Shipping

Unless specifically stated on the website, Shopvanta currently focuses on domestic deliveries within India.

International shipping, if offered in the future, may be subject to additional shipping charges, customs duties, taxes, and import requirements.

10. Delivery Confirmation

An order may be considered delivered according to the delivery confirmation or tracking information provided by the relevant courier service.

If you believe an order has been incorrectly marked as delivered, contact us promptly so that we can investigate with the courier.

11. Changes to Shipping Policy

Shopvanta may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery processes, services, or applicable requirements.

The latest version published on this page will apply from its stated effective date.

12. Business Information

Shopvanta
Legal Name: Mo Nasir
Business Type: Proprietorship
GSTIN: 13DFXPN9950P1Z7

Registered Address:
Floor No. 6, Building No. 3
Name of Premises/Building: Nasir
Kohima Meluri Road
Kohima, Nagaland – 797001
India

For shipping-related questions, order tracking, or delivery assistance, please contact Shopvanta through the customer-support details provided on our website.