Privacy policy

  • Effective Date: 12/05/2026

    At Shopvanta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, or purchase products from us.

    1. Business Information

    Business Name: Shopvanta
    Legal Name: Mo Nasir
    Business Type: Proprietorship
    GSTIN: 13DFXPN9950P1Z7

    Registered Business Address:
    Floor No. 6, Building No. 3
    Name of Premises/Building: Nasir
    Kohima Meluri Road
    Kohima, Nagaland – 797001
    India

    2. Information We Collect

    When you use our website or place an order, we may collect information such as:

    • Full name
    • Mobile number
    • Email address
    • Billing address
    • Shipping/delivery address
    • PIN code
    • Order and purchase details
    • Payment and transaction information
    • Customer-support communications
    • Device, browser, and website usage information
    • IP address and related technical information

    We collect information that is reasonably necessary to provide our products and services.

    3. How We Use Your Information

    We may use your information to:

    • Process and fulfil your orders
    • Confirm and process payments
    • Arrange shipping and delivery
    • Send order confirmations and updates
    • Provide customer support
    • Process returns, exchanges, and refunds
    • Improve our website, products, and services
    • Detect and prevent fraudulent or unauthorized activity
    • Maintain business and transaction records
    • Comply with applicable legal and regulatory requirements
    • Send promotional communications where permitted and applicable

    The Digital Personal Data Protection framework emphasizes clear information about the personal data being processed and the purposes for processing.

    4. Payment Information

    Payments may be processed through third-party payment gateways or payment service providers.

    Shopvanta does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords, or other confidential payment credentials.

    Never share your OTP, UPI PIN, CVV, card PIN, password, or banking credentials with anyone claiming to represent Shopvanta.

    5. Cookies

    Our website may use cookies and similar technologies to:

    • Keep the website functioning properly
    • Remember user preferences
    • Understand website traffic and usage
    • Improve website performance
    • Provide a better shopping experience
    • Support advertising or analytics where applicable

    You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

    6. Sharing of Information

    We may share necessary information with trusted service providers when required to operate our business, including:

    • Payment processors
    • Courier and logistics companies
    • Website hosting providers
    • Technology providers
    • Analytics providers
    • Customer-support services
    • Marketing service providers, where applicable

    We do not sell your personal information as a standalone commercial product.

    Information may also be disclosed where required by applicable law, legal process, government authority, or to protect our legal rights and prevent fraud or misuse.

    7. Data Security

    We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

    However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

    8. Data Retention

    We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining transaction records, resolving disputes, preventing fraud, and complying with legal requirements.

    9. Your Privacy Choices and Rights

    Subject to applicable law, you may be able to:

    • Request access to certain personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of information where legally applicable
    • Withdraw consent where processing is based on consent
    • Raise a privacy-related complaint or request

    Where consent is the basis for processing, applicable Indian data-protection law provides for withdrawal of consent, subject to the legal framework and circumstances in which processing may continue without consent.

    10. Children's Privacy

    Our website is not intended to knowingly collect personal information directly from children where such collection requires parental or lawful consent.

    11. Third-Party Websites

    Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

    Shopvanta is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies before providing personal information.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time because of changes to our business, website, services, technology, or applicable legal requirements.

    Any updated version will be published on this page with a revised effective date.

    13. Contact Us

    For privacy questions, requests, complaints, or concerns regarding your personal information, please contact Shopvanta through the customer-support/contact details provided on our website.

    Shopvanta
    Legal Name: Mo Nasir
    Business Type: Proprietorship
    GSTIN: 13DFXPN9950P1Z7

    Registered Address:
    Floor No. 6, Building No. 3
    Nasir
    Kohima Meluri Road
    Kohima, Nagaland – 797001
    India

    • Important: Website par publish karne se pehle actual customer-support email aur phone number add kar dena. Agar abhi contact details available nahi hain, to unhe blank/placeholder rakhna fake details dalne se better hai.